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Regional Workshops

Conversational Intelligence:
Building Skillsets for Effective Collaboration


Appleton Area

Miron Construction
1471 McMahon Dr.
Neenah, WI 54957

Wednesday, June 5, 2019

8:00 AM - 12:00 PM Program


Program Host:


Greater Milwaukee Area

Children's Hospital of Wisconsin - Corporate Center
999 N. 92nd St. 
Wauwatosa, WI 53226

Friday, June 7, 2019

8:00AM - 12:00 PM Program


Program Host:

Ongoing commitment, engagement, and alignment of leaders, managers, and contributors from all levels and all areas of the organization will lead to true impact for a culture of wellness.  How do you connect with others at your organization to support this collaborative effort toward wellness? It begins with having a conversation. Building your skillsets for having connected conversations can be applied to advancing your wellness strategy and beyond.

Are you able to tell when a conversation is “off”, even if you don’t know exactly why? Often times the answer is yes. We’re able to sense when our communication is missing the mark, but we don’t always know how to get it back on track. 
Blind spots are a common cause of conversational disconnection. These are assumptions we fall into without noticing, and because we don’t notice them we can’t address them. These assumptions can trigger unconscious neurochemical responses that lead to stress and frustration instead of connection and collaboration. Common blind spots include:
  • Assuming others think the same way we do
  • Assuming we heard what someone said, therefore we know what they meant
  • Assuming emotional responses don’t impact our communication
Blind spots can be easier to see in low-stress situations, but become less visible when tensions rise.
This session will identify common blind spots and teach Conversational Intelligence® (C-IQ) neuroscience tools and skills to overcome them. We’ll examine how disconnects happen and each participant will discover their own unique Personal Leadership approach to reconnecting. 
By attending this regional workshop, you will enhance your skills set for navigating difficult conversations, shifting negative conversations to neutral or positive, and working with challenging individuals—and to do it more effectively.
Learning Objectives:
  • Explain common neurochemical responses to connection and stress
  • Recognize blind spots that are negatively impacting conversations 
  • Apply specific tools and skills to recover from disconnection
  • Construct a Personal Leadership plan to navigate challenging conversations more effectively


Read More about Overcoming Blind Spots to Create Connection

Take Me to Jacy's Recent Blog

Join your WCWI Community at Your Workshop:

Greater Milwaukee Area
​Appleton Area

Workshop Pricing

Corporate Member:  $99.00
Associate Member:  $109.00
Non-Member: $129.00

Jacy Imilkowski (just think “I-milk-cows-on-skis”)  is born storyteller, self-admitted communication nerd, and champion of cultivating resilience in the workplace. Her interactive presentations are focused on real-world application. Participants leave with tools they can apply the same day. 
During her 20+ years of coaching, speaking, training, and managing projects she has developed and delivered hundreds of learning sessions across the country. Clients include American Family Insurance, Mayo Clinic, the WI Department of Health Services, Medical College of Wisconsin, University of Wisconsin, and professional associations including PMI, SHRM, ATD, HIMSS, and more. 
Jacy is a certified project manager, coach, laughter leader, and a professional member of the National Speakers Association. She loves her dog, and she probably loves your dog (cat, bird, or lizard) too.

If you have additional questions regarding our Regional Workshops, please contact Angeline Day at

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