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Learning Circle May Session - Stevens Point Area

Expanding Employee and Organizational Resilience Through EAP Engagement

These unique programs offer a collaborative learning environment that may include presentations from subject matter experts, case studies, and group activities. The highly flexible structure allows us to explore topics creatively, share best practices, and learn from experts and each other to create high-value worksite wellness programs. 
Holiday Inn Hotel and Convention Center
1001 Amber Avenue
Stevens Point, WI 54482
Thursday, May 25, 2017
2:15 PM Registration | 2:30- 4:00 PM Program 
Program Information: 
EAP programs have been a value add for employers and a treasured benefit for employees, but how do we integrate this resource into the very fabric of your organization. Join us for this informative and engaging workshop to understand how EAP has changed, discuss the common stigma centered on EAP services, how to increase utilization, gain manager support and ultimately tie to the well-being of your organization. 
  • Employee Assistance Programs’ roots in Occupational Alcoholism as a workplace intervention 
  • Advance an understanding of EAP as a broad brush resource for addressing multiple aspects of employee and organizational wellness
  • Investigate best practices for most effectively using EAP as a partner in a comprehensive wellness initiative
  • Practice problem solving from an EAP-informed perspective by discussing scenarios and examples from actual real world experiences

Michael Bugenhagen, is a Business Development Manager for FEI Behavioral Health, and leads new business development opportunities related to Employee Assistance, Wellness and Crisis Management solutions.  Michael joined FEI in December of 2010.  In his role he is responsible for business generation activities, responding to request for proposals, and plan review and consultation.  Prior to joining FEI, Michael worked in the employment staffing industry as a sales and operations leader.  He has extensive background in new customer development, implementation, standard operating procedures and employee resilience goals related to recruiting and human resources. Michael holds a Bachelor of Arts Degree from Ripon College. 

Michael McCafferty, MSW, PHR, is a Senior Account Manager and Consultant for FEI Behavioral Health.  Michael is a skilled coach and consultant who partners with leaders, teams and individuals, motivating them to move from disengaged to engaged, and from problem to solution. Since receiving his Master’s degree in Social Work from the University of Wisconsin – Milwaukee in 1997, Michael has provided consultation, training, counseling and EAP services to organizations of all sizes in industries as varied as manufacturing, financial services, state and municipal government, and higher education. With a diverse background including experience in healthcare, human resources and construction, he has a long track record and personal commitment to helping organizations create the conditions for success.

Randy Kratz, MS, LCSW, LPC, is a Senior Account Manager and Consultant for FEI Behavioral Health.  Randy is a licensed clinical social worker and licensed professional counselor in the State of Wisconsin. He has worked as both a counselor and a supervisor in outpatient and hospital settings for over 15 years.  He has been a workplace consultant for over 20 years providing employers and employees with assistance for stress & conflict management, organizational change, substance abuse and other organizational challenges affecting people.  Randy is an experienced adult educator.  He’s presented at many conferences and workshops throughout the Midwest. Randy holds a Bachelor of Arts degree in Social Work and a Master of Science degree in Counseling Psychology.


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  • Lisa Thiermann

    Lisa GrenfellMembership Engagement Manager

  • Katie Reiels

    Katie ReielsProgram Manager