What would it take to keep an endless stream of college students lining up to clean toilets, scrub tubs, mop up messes, and keep coming back for more? After years of running her own cleaning company and working with businesses in other not-so-glamorous industries, Kristen has learned a thing or two about how to attract and retain talent. What she’s discovered is that it’s not about the job, the pay, the fancy office, or the perks. It’s all about creating a culture of belonging.
The environment is key. In an unhealthy environment, people will feel unmotivated, disengaged, inauthentic, and dissatisfied. If, on the other hand, you create a healthy environment, people will come to work excited and go home at the end of the day feeling valued and fulfilled.
In this funny, bold and brutally honest presentation, Kristen shares what she’s learned as an entrepreneur who built a cleaning company with an industry-leading retention rate and as a consultant for a wide range of businesses around the world. She’ll challenge you to reflect on the current state of your organization’s culture and to assess candidly what you could be doing better. If your culture is already strong, she’ll help you to take it to the next level. You’ll walk away from this keynote with practical, actionable ideas to make your organization a place where people feel like they belong and want to stay.
- Recognize the ingredients of a healthy culture and the correlation between culture and well-being.
- Reflect on the current culture of your organization, determine what needs improvement and learn practical actions you can take to bring about change.
- Resolve the disconnect between achieving results and maintaining a healthy culture.
- Discover how to bring humanity into your work and your organization, and how to keep it at the forefront.
This program is an approved provider of continuing education units (CEUs) through NWI and NCHEC.